Post Category → Blog

The Unelucidated Facebook Tragedy

You’re scrolling your Facebook news feed, populated with friends, acquaintances, relatives, that guy you met waiting in line to get into a concert, coworkers you never speak to, and so on. Down the list you come to that old high school friend you haven’t seen since graduation. (That is a long time ago. You are approaching 40, like me. And you are probably losing your hair, and you really ought to do something about that belly. But I digress.) Next to her name you see something like this:

To our beloved Cassie [for example] — you would have been 16 years old today. Daddy and I miss you so much and we carry you in our hearts every day. We love you!

Hmm. I take it something happened.

I am not making light of anyone’s tragedy. Truly — the thought of losing a child is horrifying to me and I don’t even have any children. But being a person who suffers from a degree of social awkwardness, I have a masochistic fascination with this kind of social cul-de-sac. The person who posted about this loss obviously did so in the knowledge that those close to her would know what she was talking about. I have not spoken to her in person in twenty years, and barely even pass the time with her on Facebook, and so I have no idea what she’s talking about, apart from what I can infer. The dilemma, obviously, is this:

Is it appropriate to ask for more details when a distant Facebook friend refers to a personal tragedy you know nothing about?

On the one hand, the simple answer appears to be, why not? If they posted it to Facebook of their own accord, it would seem they are capable of engaging with the subject on at least a limited basis. Imagine the corollary real-world experience: you are making the rounds at your high school reunion. Having already met and greeted this friend earlier in the evening, you find yourself near her in a quiet corner where you can exchange words. And she says to you, My daughter would have been 16 years old today. I still think about her all the time. In this situation, it is obviously completely appropriate to ask for more information — indeed, it would be rude not to, and your friend certainly wants to be able to share with you the pain and loss that she has carried with her.

But Facebook is not real life, and it is really not even close to real life. There is nothing in the real world that maps to Facebook’s strange social stew of acquaintances, ex-boyfriends, bosses, grade-school friends, parents and that really nice gal you met at Subway all bobbing around in the same virtual medium. Unless you take the time to stratify these people into castes and direct certain posts only at certain groups — which, judging by my personal experience, virtually no Facebook user knows how to do — your tragic outpouring is hitting every pair of eyeballs with the same force. It seems crazy to think that someone would compose a reflection on the death of her own child that is equally suitable for both her mother and for a schoolmate she hasn’t seen since Please Hammer, Don’t Hurt ‘Em came out. Therefore, I think she can’t be doing it on purpose: the Facebook settings that would allow her to target her post to a select group of readers must either be too opaque to figure out or she just doesn’t know about them. Which leaves me thinking, again, that I really ought to not say anything.

I don’t know. I really have no clue what is the appropriate thing to do. But I can tell you this: if you came to this post through a link on my Facebook wall, it’s because I wanted you, and you specifically, to see it. I think I’ve had all the social ambiguity I can take for a while.

You Say Goodbye, and I Say Hello: Steve Jobs Resigns

If you’re an Apple fan, an Apple user or just a technology enthusiast in general, there is only one story today: Steve Jobs is stepping down as CEO of Apple.

This is not to say he is leaving Apple. He is continuing on as Chairman of the Board, so it seems reasonable to assume he will still exert considerable direct influence on Apple’s products and overall direction. That face-saving news probably helped insulate Apple’s stock from the bad news. As of this writing, it has taken a five-percent hit, much less than the cataclysm many predicted would befall Apple should Jobs have died, quit or otherwise left the company abruptly.

Apart from sadness and a vague sense of unease or disquiet, I have these thoughts on hearing this news.

Whatever health issues Jobs has been dealing with, he has not been able to overcome them. Jobs must have reached a point where he and his doctors realized his recovery would make no more significant progress. It is possible (and I certainly hope) that Jobs has many years ahead of him in which to contribute to Apple and to enjoy life with his family and friends. However, it is just as possible — and knowing Jobs’ concern for his privacy, not at all unlikely — that there may be more bad news about Steve Jobs ahead, and that it will come sooner than anyone wants to accept. I take no pleasure in thinking that. But I do think it.

In a sense, we are about to see the ultimate test of Jobs as a businessman and leader. How well has he inculcated his values and expectations into Apple’s culture? How well, in other words, has he enabled it to continue as though he were still there? The answer to this question will not be apparent for some time; Jobs will, as noted, continue to be involved with Apple, and it will take months or even years for the efforts he has overseen to come to fruition. That will not, alas, stop the tech pundits from clucking over Apple’s “loss of vision” at the first post-Jobs bump in the road to come along. For example, if the iPhone 4’s “Antenna-gate” issue had happened at a post-Jobs Apple, no one would skip a beat before denouncing the scandal as the inevitable result of Apple adrift in the leadership vacuum left by its departed visionary: “This would never have happened if Steve had been there.” There’s going to be a lot of bullshit like this in the months ahead, I’m afraid.

But it is true that, at some distant point, people will look at Apple and have to decide, as well as they can, whether the company they see is truly living up to its founder’s standards, or whether it shows the first signs of an inevitable decline. Apple could easily remain unassailable with no input at all from Jobs for at least three years, and probably closer to five. By then, the tech landscape may have shifted sufficiently to allow a smaller, faster competitor to undermine Apple’s dominance or to establish a new computing paradigm ahead of it. This is going to happen eventually; it’s just a matter of when. The only real question is: will it happen sufficiently far in the future that no one can reasonably blame it on Jobs’ absence? Indeed, could Apple remain dominant for so long that Jobs himself one day becomes a hazily remembered, almost mythic figure like Henry Ford, with no direct associations with any of Apple’s then-current products?

I think it could happen. If it does, that will be the true confirmation of Steve Jobs’ genius. He would not have merely started Apple. He would not have merely rebuilt it from a teetering computer company into the world’s most valuable technology company, capable of redefining entire markets at a stroke. He would have given it a soul, and not just a soul but his soul — the one thing even some of his greatest admirers were convinced he could not do. He would have achieved a kind of immortality: a cluster of dedicated people who absorbed his ways of thinking and distilled them into an essence that can be taught and passed on after he was gone. If he succeeds in this, then there is no telling how long Apple could remain in its present dominant position. Jobs came back to Apple 15 years ago. What could Apple be in another 15 years? It could come back down to earth, become just another successful purveyor of computers, gadgets and lifestyle accessories. Or it could be something that no one today can see, an integral part of industries we haven’t yet imagined. We might even one day call it the most powerful and innovative company that has ever been — greater than U.S. Steel, greater than Ford, greater than AT&T or Microsoft — a company so ingrained in our lives that it literally has no precedent.

Knowing what little I do about Steve Jobs, I am guessing that is the legacy he strives for. Will he succeed? I wouldn’t bet against him. How amazing it is to think that for all Jobs has accomplished, today really only marks a new beginning.

Broken Into

Our apartment was broken into last weekend. We arrived home from a weekend away to find our door forced open. Pushing it open, the first thing I noticed were the pieces of the lock on the floor, followed by the wires trailing from our TV stand, to which our Blu-ray DVD player had once been attached.

There is a complicated flood of emotions that arises in this moment. The first was blind fear: was the cat all right? (She was.) There is helplessness, a kind of grief, and in my case at least, a deep, sour rage. I couldn’t keep still, pacing relentlessly back and forth waiting for the police to arrive, and after them, the evidence technician. I prowled our rooms again and again, spotting what was missing, trying to notice everything that had changed. The DVD player was definitely gone. My wife’s laptop bag was rifled, the computer missing. The jewelry dish on the dresser was empty; what was in it again? Her sapphire engagement ring. Maybe her antique watch. Was that bag sitting on the bed when we left? Did I leave that drawer open? “What about your camera?” my wife asked. Checked the windowsill in the office where the camera bag was. Gone.

The initial shock wore off, after a night or two. Our broken door was replaced and fortified with a piercing battery-powered alarm. I called my insurance company and put the wheels in motion to have our stuff replaced, inasmuch as it can be. (If you rent and don’t have insurance, stop reading this and call your agent now.) What remains is the sense of violation — I try not to imagine the burglar actually walking through our apartment, sizing up our possessions for their pawn value, perhaps glancing at the cat regarding him quizzically from her carpeted perch — and the knowledge that we are not safe, at least not from anyone determined to do whatever necessary to steal from us and invade our lives. The worst injustice is not that our stuff was taken; it’s that someone can rob you of your sense of control over your own life, and that they can do it so easily and with so few consequences.

I suppose there is a chance that some of our items will be recovered. The police have told us, that our best bet for finding our things is to check the pawn shops ourselves, on the principle that we are best suited to recognize our possessions when we see them — and a tacit admission that, absent a really lucky break, there’s not much they can do. I am not holding out hope. The things are gone. We’ll get new ones. The sense of security and control is another matter. I’ve been burglarized once before, and I can attest that you do get over it; at any rate, you forget to be afraid. You could argue that we shouldn’t, that illusions of security are ultimately dangerous. But we all know that’s bunk. Living in fear is no life at all, and it’s easy to forget in a time like this that most people actually are decent. I think that setting my alarm when I leave the apartment is a sensible precaution. And I hope I won’t lapse back into the lassitude that had me believing that locking my door was my only responsibility in maintaining my safety. I won’t live in fear, but I really ought not to live in ignorance either.

Karaoke: Live in Fear

A peculiar thing happens when you set up a karaoke machine at a party. At first, no one wants to approach it. Everyone, whether they have any interest in singing or not, is waiting for the first person to walk up there, pick up the microphone and start singing. No one wants to be that person — and certainly no one wants to be mistaken for that person. If the karaoke machine happens to be set up next to the liquor, then the shy partygoers are forced to either walk over to it with exaggerated nonchalance or simply refrain from getting another drink until someone begins singing. (Or worse, ask someone else to get a drink for them.) Observing this in action at a party this weekend, I began to speculate on how karaoke machines could be used to exploit natural social anxieties. I envision a safe disguised to look like a karaoke machine: those who weren’t frightened by it would likely be too repulsed to go near it. Karaoke machines could be used to hide stains or damage you wouldn’t want people to notice, or to dissuade guests from raiding your refrigerator. I would even guess that a karaoke machine in the bathroom would, if not scare people away completely, would at least instill a vague disquiet. Why is this here? they would wonder, eyeing the machine nervously as they wiped. Are we going to be singing karaoke later? They’d be so freaked out they’d completely forget to snoop in your medicine cabinet.

As for the experience of singing or watching karaoke, I realized this: karaoke is like jet-skiing, in that it is an enjoyable pastime for those actually doing it and a grating annoyance for everyone else. I have jet-skied and thought it was a blast. Yet watching jet-skiers roar across the placid surface of a lake, frightening wildlife and disturbing everyone’s peace, makes me angrily denounce the steady decline of civilization itself.

I have never sang karaoke. It’s bad enough I like jet-skiing.

My Day, Had I Been a Character in a Kung-Fu Movie

My Day, Had I Been a Character in a Kung-Fu Movie

9:03

Arrived at office. Changed shoes, stopped at coffee machine and chatted with copywriter about her sons, one of whom is returning to live with her.

9:07

Entered office of Ran Bao-tu, Senior Creative Director and kung-fu master of unmatched skill, nobility and judgment, for morning conference only to find room in shambles and Master Ran lying sprawled on floor, severely beaten and on the brink of death. Cradled master’s head on my knees, imploring: “Who did this?”. Marshaling last ounce of strength, master weakly named Bai Tiao-man, leader of rival kung fu school Cobra Whisper, as his assailant. Master then croaked final breath, dying.

9:08

Swore revenge in the name of my ancestors on Cobra Whisper and its contemptible, craven master, Bai Tiao-man.

9:09

Began catching up on email.

9:19

Sent Outlook meeting request challenging Bai Tiao-man to combat to the death at 5:00 pm. Request was promptly accepted.

9:30

Met with members of Media, Production and PR teams to coordinate efforts on new brand rollout scheduled for next month. Received numerous condolences and expressions of sympathy on death of Master Ran.

10:18

On way to water fountain, chanced upon my counterpart in Marketing at Cobra Whisper, who disgraced Master Ran’s good name with vile falsehoods and insults. Confrontation quickly escalated into combat. Fight ranged throughout Accounting and Human Resources, ending in front of vice president’s office, where I finally bested my opponent with rapid combination of Crane Plucks Eggs from Nest and Swift Tiger Pounce.

10:22

Stood out in lobby alone, silently mourning Master Ran, a single stoic tear streaming down cheek.

Continue reading →